Cleveland, Corpus Christi, Philadelphia and Taipei Embrace Technology to Improve, Expand Municipal Services
SANTA CLARA, Calif., Aug. 18, 2005 – Intel Corporation today
announced an initiative to help communities use wireless technology and
innovative applications to expand and improve services for municipal
governments, businesses and citizens.
Under the "Digital Communities" initiative, Intel is leading a
diverse group of high-tech companies to help 13 "pilot" communities
design, develop and deploy comprehensive solutions and services to
enhance government efficiency, promote economic growth, foster greater
community satisfaction and bridge the digital divide. The applications
range from automating mobile workers such as meter readers and building
inspectors to increasing the safety and enhancing resource management
of first responders by remotely monitoring vehicle location to
enhancing parent, teacher collaboration for improved student success.
Corpus Christi, Texas; Philadelphia; and Taipei, Taiwan are among the
worldwide pilot communities using technology industriously today.
wireless technology continues to evolve, local governments are seizing
the opportunity to address critical issues in their community including
equal and affordable access to broadband and more efficient and
effective government services," said Anand Chandrasekher,
vice president and director, Intel Sales and Marketing Group. "We are
working closely with these communities to help them take the next step
and harness the benefits of wireless technology. The benefits include
lower cost of operations, enhanced public safety and security, and a
foundation for growth and competitiveness."
is working closely with Intel on the Digital Communities initiative,
which has helped advance the concept that wireless networks deliver
multitudes of benefits beyond broadband access," said Dianah Neff,
Philadelphia's chief information officer. "We believe our wireless
network will ensure efficiencies for government, business and citizens
in the areas of reducing processing time by as much as two hours per
day for field operations staff; lowering cost of high-speed Internet
access for small and disadvantaged businesses to help them grow or
create new companies; connecting parents with schools to access
homework, tutorials and advanced classes, ensuring a successful future
for all children; and providing computers, training and affordable
connectivity to all people regardless of their economic status."
Digital Communities Worldwide
Communities pilots span major geographies including the Americas,
Europe and Asia Pacific. In addition to the four pilot communities
previously mentioned, other participating cities include Portland, Ore.
in the United States, along with Mangaratiba, Brazil; Dusseldorf,
Germany; Gyor, Hungary; Jerusalem, Israel; Principality of Monaco;
Seoul, South Korea; Osaka, Japan; and Westminster, United Kingdom.
Intel is working closely with Cisco, Dell, IBM, and SAP to help
communities around the world replicate the successful installments in
the pilot communities, which span from small cities to major
Corpus Christi, for example, is deploying solutions under a large
wireless network that will soon span 147 square miles. This "multi-use"
network, consisting of Tropos' mesh technology and Pronto Networks'
security and management software, allows private and public users to
securely share the same infrastructure, accessing only authorized
applications and services. The city expects to significantly benefit
from mobile solutions, given 70 percent of its employees work in the
field. Three of the solutions deployed focus on building inspection,
video surveillance and vehicle location. Dell outfitted the city's
Construction and Permits Department with a mobile solution to
re-engineer building inspectors' work processes with the ability to
update permit data from a construction site, improving accuracy and
reducing the inspection cycle by up to six days. IBM equipped police
cars with the capability for streaming video, providing insight and the
tools for better decision making regarding incident response and
documentation of violators at a crime scene. SAP developed a vehicle
asset location tool that allows the city to track vehicles more
affordably, dispatch work crews more efficiently and ensure the safety
of its first responders.
With a population of 2.63 million,
Taipei is utilizing its extensive wireless infrastructure to enhance
education and government services. The city created an online
e-University program which offers citizens almost 700 classes covering
topics such as management, language and humanities. Government
efficiencies are being realized in a number of diverse areas including
paperless administration, security surveillance and automated
transportation systems. Utilized citywide by 500 agencies, including
land registration and building management, the administrative e-paper
exchange system handles 400,000 documents every month, eliminating the
need to have physical certificates. Taipei's transportation information
system can quickly collect traffic information and help plan traffic
Mobile workers and first responders are
the initial focus of Cleveland and Northeast Ohio's Digital Communities
effort, which is powered by OneCleveland, the region's nonprofit ultra
broadband and applications delivery network. The first solution
deployed by the City of Cleveland is an enterprise e-permitting
application that utilizes mobile and wireless technology from Cisco
Systems, IBM and Accela. The e-permitting application, which transforms
the outdated paper-based system, integrates the workflow activities of
11 departments and impacts 500 employees, giving them the ability to
file reports, schedule inspections and issue permits from the field.
Inspectors, such as building, housing and water department
representatives, accomplish more in a day by reducing the inspection
cycle, automating the review process and downloading new assignments
from remote locations. Cleveland is expecting to broaden the use of the
wireless network in the future to include applications that enhance
public safety, improve access to health care information and services
and expand distance learning.
The Digital Communities Consortium
Cisco, Dell, IBM and SAP are joined in the Digital Communities program
by Accela, Airpath Wireless, Alvarion, British Telecom, CapGemini, CDW
Government, Inc (CDW-G), Check Point, Civitium, EarthLink, iMove,
Panasonic Computer Solutions Company, Pronto Networks, Szintezis Rt.,
Telindus, Tropos and Vertex.
Intel is also working closely with Muniwireless.com, an online site
devoted to municipal wireless broadband, detailing the return on
investment that local governments can realize from technology
deployment. In conjunction with the Intel Digital Communities
initiative, Muniwireless created a solutions library with case studies
that highlights how applications can help governments increase
productivity, save money and improve services.
Source: Intel Press Release